If you are well-presented, customer-focused and experienced individual who strives for perfection, we may just be looking for you!
We have vacancies throughout the year for highest calibre chauffeurs and occasionally at LDNChauffeur offices around the world.
Should you wish to express interest in joining LDNChauffeur, please email us in the first instance at firstname.lastname@example.org
Payment and Deposits
Credit or debit cards carry no surcharge anywhere in the world.
All prices online are exclusive of VAT when quoted and inclusive of VAT when fully paid charged at 20%
Our payment terms for all bookings are: Pre-authorised card prior to the booking. Wedding car hire payments will be taken 14 days prior to the event.
Any deviations to the original booking price, such as additional waiting time, extra hours, car parking, additional stops and address changes will automatically be charged from the credit card that you provided upon booking.
LDNChauffeur charges £9.00 meet and greet service at all London Airports. No extra charges for waiting time or parking.
Waiting time at all other times is charged at £30.00 per hour divided by four 15 minute segments.
Your booking will be subject to exact ferry, motorway and tunnel tolls and charges.
Hourly charges(As Directed) include 10 mile allowance per each full hour unless stated or agreed otherwise.
The hourly rates quoted apply exclusively to Central London.
Central London Postcodes are W1, W2, WC1, WC2, SW1, SW3, SW5, SW7, SW10, EC1 to EC4, N1 and SE1.
Journeys outside of London are priced individually and include our charge per each mile.
Night charge between 22:00 and 07:00 in UK and European countries is set at 20% plus the price of the booking.
Your booking will be subject to price increase during Christmas, Easter and New Year, locally recognised Bank Holidays and extraordinary events. This shall be notified and mutually agreed by both parties by which we mean The Client and LDNChauffeur, prior to any journeys undertaken. It normally remains at 100% increase during Christmas Day, New Year's Evening and New Year's Day across the globe.
The price quoted and paid for is the final price based on the information provided at the time of the booking without any unexpected costs unless there is a deviation from the route or any additional journeys undertaken during your trip and explicitly reqested or authorised.
This shall be notifed by email within 12 hours from initial booking start time.
The charge on your credit card statement will be shown as LDNCHAUFFEUR LTD.
Cancellation and Refund Policy
If a booking is cancelled by the Customer within 24 hours from the start of the period of hire, 50% of all monies paid will be non-refundable, see below for wedding bookings.*
If a booking is cancelled by the Customer within 12 hours from the start of the period of hire, 100% of all monies paid will be non-refundable, see below for wedding bookings.*
If a wedding booking is cancelled within 3 months from the start of the period of hire, the deposit will be non-refundable. If a wedding booking is cancelled within 2 months from the start of the period of hire, the full hire amount will still be charged to the customer.*
If the customer does not appear at the time and place designated as the pickup point, all monies paid will be non-refundable.
Terms and Conditions
LDNChauffeur request a minimum of 6 hours notice for any online bookings during normal UK office hours.
If you would like to book a car with less than 6 hours notice – Please call: +44 (0)20 3588 7000
Whilst we do our utmost to ensure our drivers are punctual, you will understand that we cannot accept responsibility for delays caused by circumstances outwith our control.
The driver will drive at safe and sensible speeds in accordance with road conditions, traffic and the legal speed limits.
Clients are responsible for any damage they cause to the interior and or exterior of a vehicle on hire to them and will be billed accordingly for any repair or valeting required in order to reinstate a vehicle to working order.
We may provide subcontracted vehicles occasionally.
By supplying your email address you permit LDNChauffeur to contact you via email, in return we promise never to supply your email to any third party.
If there are any changes or variations including extra mileage to the journeys other than what was agreed at the time of booking, the client will be charged extras in accordance with the pricing structure on our website.
We reserve the right to change your vehicle or chauffeur at any time if necessary.
Every effort will be made by LDNChauffeur to ensure that our vehicle(s) or Sub-Contractors vehicle(s) arrive on time.
Our Chauffeur(s) will travel by the most appropriate route on the day, unless instructed otherwise by the Customer at the time of booking.
LDNChauffeur’s vehicle(s) and sub-contracted vehicles are fully insured for passenger and third party claims. However, customer’s properties are carried entirely at their own risk and LDNChauffeur shall not be held responsible/liable for any loss/damage to such property.
LDNChauffeur will keep a lost property book at their office, and will endeavour to return any lost goods left in our vehicle(s) or subcontracted vehicle(s) to the customer.
LDNChauffeur and its chauffeurs have the right to refuse to carry any passenger who is thought to be under the influence of alcohol or drugs and whose behaviour poses a threat either to the Chauffeur, the vehicle or any other passenger(s). The charge for non-compliance is £300.00
LDNChauffeur maintains a strict non-smoking policy in all its vehicles. The charge for non-compliance is £150.00
Online quotations does not allow at present for public and bank holidays like Christmas Day or New Years Eve where there is an additional surcharge. Please indicate on the quote form if your proposed booking is for a bank holiday or on any other special date.
Nothing contained in these terms and conditions can affect the Client’s’ statutory rights.
This is the privacy notice of LDNChauffeur. In this document, “we” or “us” refers to LDNChauffeur Limited.
Our company number is 09252906 and we are registered in United Kingdom.
Our registered office is at 4 Grafton House 28-32 Grafton Road New Malden KT3 3AA Surrey, United Kingdom.
This is a notice to tell you our policy about all information that we record about you. It covers both information that could identify you and information that could not.
We are extremely concerned to protect your privacy and confidentiality. We understand that all users of our web site are quite rightly concerned to know that their data will not be used for any purpose unintended by them, and will not accidentally fall into the hands of a third party. Our policy is both specific and strict. It complies with UK law and with the laws of all jurisdictions of which we are aware. If you think our policy falls short of your expectations or that we are failing to abide by our policy, do please tell us.
We regret that if there are one or more points below with which you are not happy, your only recourse is to leave our web site immediately.
Except as set out below, we do not share, or sell, or disclose to a third party, any personally identifiable information collected at this site.
Here is a list of the information we collect from you, either through our web site or because you give it to us in some other way, and why it is necessary to collect it:
1. Basic identification and contact information, such as your name and contact details.
This information may be used:
1.1. to provide you with the services which you request;
1.2. for verifying your identity for security purposes;
1.3. for marketing our services and products;
1.4. information which does not identify any individual may be used in a general way by us or third parties, to provide class information, for example relating to demographics or usage of a particular page or service.
2. Market place information
When we obtain information from you specifically to enable you to buy a service offered on our web site by some other person, we assume that in giving us your information, you are also giving us permission to pass it to the relevant person.
3. Your domain name and e-mail address are recognised by our servers and the pages that you visit are recorded.
We shall not under any circumstances divulge your e-mail address to any person who is not an employee or contractor of ours and who does not need to know, either generally or specifically. This information is used:
3.1. to correspond with you or deal with you as you expect.
3.2. in a collective way not referable to any particular individual, for the purpose of quality control and improvement of our site;
3.3. to send you news about the services to which you have signed up;
3.4. to tell you about services we provide or services of sister web sites.
4. Information you post on our website
Information you send to us by posting to a forum or blog or in your advertisement is stored on our servers. We do not specifically use that information except to allow it to be read, but you will see in our terms and conditions that we reserve a right to use it in any way we decide.
5. Website usage information
6. We retain your credit card information securely
We may keep your financial information to provide you with a better shopping experience next time you visit us and to prevent fraud.
We use Secure Sockets Layer (SSL) certificates to verify our identity to your browser, and to encrypt any data you give us when you buy, including financial information such as credit or debit card numbers. Our SSL certificate encryption level is 128-bit/256-bit. Whenever we ask for financial information, you can check that SSL is being used by looking for a closed padlock symbol or other trust mark in your browser URL bar or toolbar.
We take the following measures to protect your financial information:
6.1. We keep your financial information encrypted on the servers of Authorize.Net and WorldPay UK- two of the most secure payment service providers in the world.
6.2. Access to your information is restricted to authorised staff only.
6.3. If we ask you questions about your financial information, we shall show partial detail e.g. the first four OR the last four digits of the debit or credit card number, only enough to identify the card(s) to which we refer.
7. Credit reference
To assist in combatting fraud, we share information with credit reference agencies so far as it relates to clients or customers who instruct their credit card issuer to cancel payment to us without having first provided an acceptable reason to us and given us the opportunity to refund their money. We always notify relevant authorities including Police regarding any fraudulent activities.
8. Business and personal information
This includes all information given to us in the course of your business and ours, such as information you give us in your capacity as our client. We undertake to preserve the confidentiality of the information and of the terms of our relationship. It is not used for any other purpose. We expect you to reciprocate this policy.
We keep information which forms part of our business record for a minimum of six years. That is because we may need it in some way to support a claim or defence in court. That is also the period within which our tax collecting authorities may demand to know it.
9. Third party advertising
Cookies are small text files that are placed on your computer’s hard drive through your web browser when you visit any web site. They are widely used to make web sites work, or work more efficiently, as well as to provide information to the owners of the site.
Like all other users of cookies, we may request the return of information from your computer when your browser requests a web page from our server. Cookies enable our web server to identify you to us, and to track your actions and the pages you visit while you use our website. The cookies we use may last for a single visit to our site (they are deleted from your computer when you close your browser), or may remain on your computer until you delete them or until a defined period of time has passed.
10.1. to allow essential parts of our web site to operate for you.
10.2. to operate our content management system.
10.3. to operate the online notification form – the form that you use to contact us for any reason. This cookie is set on your arrival at our web site and deleted when you close your browser.
10.4. to enhance security on our contact form. It is set for use only through the contact form. This cookie is deleted when you close your browser.
10.5. to collect information about how visitors use our site. We use the information to improve your experience of our site and enable us to increase sales. This cookie collects information in an anonymous form, including the number of visitors to the site, where visitors have come to the site from, and the pages they visited.
10.6. to record that a user has viewed a webcast. It collects information in an anonymous form. This cookie expires when you close your browser.
10.7. to record your activity during a web cast. An example is as to whether you have asked a question or provided an opinion by ticking a box. This information is retained so that we can serve your information to you when you return to the site. This cookie will record an anonymous ID for each user, but it will not use the information for any other purpose. This cookie will last for three months, when it will delete automatically.
10.8. to store your personal information so that you do not have to provide it afresh when you visit the site next time. This cookie will last for two years .
10.9. to enable you to watch videos we have placed on YouTube. YouTube will not store personally identifiable cookie information when you use YouTube’s privacy-enhanced mode.
11. Calling our office
When you call our office, we collect Calling Line Identification (CLI) information. We use this information to help improve the efficiency and effectiveness of our services.
Please note calls may be recorded for quality and training purposes.
When we receive a complaint, we record all the information you have given to us. We use that information to resolve your complaint. If your complaint reasonably requires us to contact some other person, we may decide to give to that other person some of the information contained in your complaint. We do this as infrequently as possible, but it is a matter for our sole discretion as to whether we do give information, and, if we do, what that information is.
We may also compile statistics showing information obtained from this source to assess the level of service we provide, but not in a way that could identify you or any other person.
13. Job application and employment
If you send us information in connection with a job application, we may keep it for up to three years in case we decide to contact you at a later date.
If we employ you, we collect information about you and your work from time to time throughout the period of your employment. This information will be used only for purposes directly relevant to your employment. After your employment has ended, we will keep your file for six years before destroying or deleting it.
14. Content you provide to us
If you provide information to us with a view to it being read, copied, downloaded or used by other people, we accept no responsibility for what that third party may do with it. It is up to you to satisfy yourself about the privacy level of every person who might see your information. If it is available to all the World, you have no control whatever as to how it is used.
15. Information we obtain from third parties
Although we do not disclose your personal information to any third party (except as set out in this notice), we may receive data which is indirectly made up from your personal information, from software services such as Google Analytics and others. No such information is identifiable to you.
16. Affiliate information
This is information given to us by you in your capacity as an affiliate of us or a customer or client of ours. Such information is retained for business use only. We undertake to preserve the confidentiality of the information and of the terms of our relationship. It is not used for any other purpose. We expect any affiliate to agree to reciprocate this policy. As an exception to this, we have the right to disclose your name and URL of your affiliate connection to other affiliates and to any other person or organisation, on and off site.
17. Use of site by children
If you are under 16, you may use our site only with consent from a parent or guardian.
18. Disclosure to Government and their agencies.
We are subject to the law like everyone else. We may be required to give information to legal authorities if they so request or if they have the proper authorisation such as a search warrant or court order.
19. At any time you may review or update the personally identifiable information that we hold about you, by contacting us at the address below.
To better safeguard your information, we will also take reasonable steps to verify your identity before granting access or making corrections to your information.
20. Sale of your personal information
Except as specified above, we do not rent, sell or otherwise disclose any of your information to any person outside our business.
21. Data may be “processed” outside the UK
Our web sites are hosted in the UK. We also use outsourced services in countries outside the EU from time to time in other aspects of our business. Accordingly data obtained within the UK may be “processed” outside the UK and data obtained in any other country may be processed within or outside that country.
22. Compliance with the law
This confidentiality policy has been compiled so as to comply with the law of every jurisdiction in which we aim to do business. If you think it fails to satisfy the law of your country, we should like to hear from you, but ultimately it is your choice as to whether you wish to use our website.
23. Removal of your information
If you wish us to remove personally identifiable information from our web site, please contact us. To better safeguard your information, we will also take reasonable steps to verify your identity before granting access or making corrections to your information.